To allow guests to safely pay for their online orders during checkout, we've partnered with a secure payment processing vendor called Stripe. For more information around payment processing fees associated with Online Ordering in Popmenu, please keep reading!
Stripe charges you a 2.9% payment processing fee plus 30 cents per online order. Please note that this is your standard credit card processing fee.
Popmenu Transaction Fee:
Your restaurant can choose to have the guest pay the Popmenu fee (50 cents). When this happens, the 50 cents is included in the amount charged and is then debited from your Stripe account before payout.
Since Pop Ordering is included with every package and comes at no additional cost, Popmenu assesses a .50 cent fee for each order paid online by the guest. This fee powers the daily operations and ongoing improvements of online ordering.
How to Set Up Your Stripe Fees:
After connecting your Stripe account to Popmenu, you will be presented with the following configuration options:
This is the flat tax rate (a combination of state + local) that you’re currently charging your guests. Please enter that tax rate as a percentage (i.e. 7, 7.8, etc., no "%" is needed). If you need to set up taxes for different types of items, like alcohol, check out this great article on custom taxes.
Check this box to pass the .50 cent Popmenu fee on to your guests.
Stripe charges a 2.9% payment processing fee plus 30 cents per online order.
You may also charge your guests an additional fee based on a percentage of the order subtotal. You may use this to offset recoup some of your online processing expenditures.
This description is what your guests will see as the name associated with the fees they are paying for. For example, if you name this field “Order Processing Fee”, then your guests would see a checkout summary that looks like this:
Order Processing fee: $2.90
If you’d like for your guests to have the option to leave your team a tip, be sure to check the box: “Accept tips on Online Payment orders”!
For questions around Payment Processing and Stripe Fees, please email firstname.lastname@example.org.